Booking FLOW

Easy step-by-step guide for your trip to Bonin Islands

Booking made simple

We realise that some systems and interfaces in Japan can be quite different from what you are used to.
To help you with this, we have designed an efficient and foreigner friendly step-by-step guide to complete your registration and ticket booking.

When you have decided to purchase a ticket you need to either book online, via phone (Japanese language only) or visit the  ticket office or a travel agent. We reccomend the online reservation as it gives you flexibility to change, cancel online and to save your information if you make another reservation in the future.

  • Please note that you can only make a reservation 2 months prior travelling.
    This can be a challenge for overseas guests, but there is currently no other choice.

  • Note that the peak season in July and August tend to sell out fast.

The official English explanation on how to purchase a ticket can be found here.
We recommend just following these simple steps:

REGISTER A PROFILE

1. Open up this page
2. Select the red button to the right “New Registration”.

3.Check the square red box and press the orange “I Agree” button (Note the cancellation policies)

4. Input your personal details you want listed in the registration (you can use your address overseas).
NOTE: The password has to be a combination of 6 letters and/or digits.
5.Press “Next” and confirm your details.
6. Check your mail for the confirmation email from Ogasawara Kaiun (reserve-info@ogasawarakaiun.co.jp).
NOTE: The email may be in your junk or spam folder!
7. Press the link in the confirmation email to finalize your registration.
Voila! You have now registered a profile to link your bookings to.

SEARCH FOR A TICKET

1. Open up this page
2. Login using your email and password.
3. You now have the main booking interface on your screen.
From here you will select journey date, travel class, number & type of passengers and number of rooms.

1. This is your outbound journey from Tokyo to Chichijima.
You can press the white line to drop down a menu with future departures and select a different date.
(note that it is possible to select a journey starting from Chichijima)

2. This your ticket class selection.

3. These are the available ticket classes on your selected date
NOTE: “O” = available ,”X” = fully booked (no availability).

4. Select number of passengers
Make sure to input correctly if they are adults, students, children or infants as this will be affecting the price of the ticket.

5. If you are booking several rooms you can select here.

Repeat same selection for your return journey.

After you press “Next” you will see a summary of your booking and can chose to input additional details for several passengers (if applicable). 

Finally you arrive at the confirmation screen where you accept the details and proceed to pay with Credit Card.

Once you have paid you will get an email confirming your booking.

CONFIRM OR CANCEL A BOOKING

1. Open up this page
2. To confirm or cancel an existing booking you need login via another button:

3. You can login here using your credentials and the booking reference number.
4. If you need to change your booking you need to perform a full cancelation and then perform a new ticket reservation.
5. We recommend testing to see if there are any open tickets at your newly desired date before canceling your current ticket.